In short, the only thing we really care about is helping your business succeed. Most business or commerce websites are required to post their terms and conditions, so that is what we did here. Using our website, completing our forms, or using our monthly services implies that you agree to these terms and conditions as well as our privacy policy.
Here is all the legal jargon for you to view:
ACCEPTANCE OF TERMS
This Agreement contains the complete terms and conditions that apply to your participation in our site. If you wish to use the site including its tools and services please read these terms of use carefully. By accessing this site or using any part of the site or any content or services hereof, you agree to become bound by these terms and conditions. If you do not agree to all the terms and conditions, then you may not access the site or use the content or any services in the site.
MODIFICATIONS OF TERMS OF USE
Amendments to this agreement can be made and effected by us from time to time without specific notice to your end. Agreement posted on the Site reflects the latest agreement and you should carefully review the same before you use our site.
USE OF THE SITE
The Site allows you to post offers, sell, advertise, bid and shop online. However, you are prohibited to do the following acts, to wit: (a) use our sites, including its services and or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services, or tools (b) posting of an items in inappropriate category or areas on our sites and services; (c) collecting information about users’ personal information; (d) maneuvering the price of any item or interfere with other users’ listings; (f) post false, inaccurate, misleading, defamatory, or libelous content; (g) take any action that may damage the rating system
REGISTRATION INFORMATION
For you to complete the sign-up process in our site, you must provide your full legal name, current address, a valid email address, member name and any other information needed in order to complete the signup process. You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. You must not transmit any worms or viruses or any code of a destructive nature. Any information provided by you or gathered by the site or third parties during any visit to the site shall be subject to the terms of Social Media Management Mavens’s Privacy Policy.
TERM
This Agreement will remain in full force and effect while you use the Website. You may terminate your membership at any time for any reason by following the instructions on the “TERMINATION OF ACCOUNT” in the setting page. We may terminate your membership for any reason at any time. If you are using a paid version of the Service and we terminate your membership in the Service because you have breached this Agreement, you will not be entitled to any refund of unused subscription fees. Even after your membership is terminated, certain sections of this Agreement will remain in effect.
NON-COMMERCIAL USE BY MEMBERS.
Members on this social networking website are prohibited to use the services of the website in connection with any commercial endeavors or ventures. This includes providing links to other websites, whether deemed competitive to this website or not. Juridical persons or entities including but not limited to organizations, companies, and/or businesses may not become Members of Social Media Management Mavens and should not use the site for any purpose.
LINKs & FRAMINGS
Illegal and/or unauthorized uses of the Services, including unauthorized framing of or linking to the Sites will be investigated, and appropriate legal action may be taken. Some links, however, are welcome to the site and you are allowed to establish hyperlink to appropriate part within the site provided that: (i) you post your link only within the forum, chat or message board section; (ii) you do not remove or obscure any advertisements, copyright notices or other notices on the placed at the site; (iii) the link does not state or imply any sponsorship or endorsement of your site and (iv) you immediately stop providing any links to the site on written notice from us. However, you must check the copyright notice on the homepage to which you wish to link to make sure that one of our content providers does not have its own policies regarding direct links to their content on our sites.
WARRANTY DISCLAIMER AND EXCLUSIONS / LIMITATIONS OF LIABILITY
We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. We may change, restrict access to, suspend or discontinued the site or any part of it at anytime. The information, content and services on the site are provided on an “as is” basis. When you use the site and or participate therein, you understand and agree that you participate at your own risk.
INTELLECTUAL PROPERTY RIGHTS
You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the site except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
CONFIDENTIALITY
You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and forum members. All information submitted to by an end-user customer pursuant to a Program is proprietary information of Social Media Management Mavens. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
NON-ASSIGNMENT OF RIGHTS
Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.
WAIVER
Failure of the Social Media Management Mavens to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
SEVERABILITY OF TERMS
In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.
ENTIRE AGREEMENT
This Agreement shall be governed by and construed in accordance with the substantive laws of http://www.socialmediamanagementmavens.com/, without any reference to conflict-of-laws principles. The Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the contents and materials provided by or through the Site, and the subject matter of this Agreement.
CHOICE OF LAW; JURISDICTION; FORUM
Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of http://www.socialmediamanagementmavens.com/, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.
By doing business with the “Social Media Management Mavens” service, you will be doing business with Personaddity Communications, LLC. The Social Media Management Mavens and related items are services of Personaddity Communications, LLC.
With everything that we do, we uphold a standard of quality and skill. It is our goal to completely propel your brand and we do so with the utmost care and responsibility. Each member of your dedicated team will completely engulf themselves in your brand and promote your company and brand as if it were our own.
You can always expect honesty, with a good dose of personality. We want you to like us, and we want you to always be happy with the way your account is being managed. If at any time you are not happy please contact your account manager. If you are not comfortable with contacting your account manager, please contact: team@personaddity.comand you will be reassigned by the representative who handles that email.
Although we have talent, skill, and experience we cannot make any “guarantees” as to the performance of your campaign. We will complete all of the tasks in your package and keep you updated along the way. Your brand will be babied and we will help you excel. We cannot promise that you will have a million followers, make millions of dollars in sales, or be a YouTube partner. What we can promise is that we will manage your account to the best of our ability and implement our “social media magic formula” to help you succeed!
Managing Your Account
Please note that all project updates are handled through Basecamp.
We do not email you any documents, reports, articles, press releases, etc. unless requested by you at least one week prior. Everything is tracked centrally through this project management system.
You can allow any member of your staff to access your project, and we will be happy to invite them to have their own unique login information. Also, it is easy for you to download any files that pertain to your project through this system as well.
Most importantly we value you as a client, so never feel that you cannot reach out to us. You will receive details on how to contact your project manager and access support chat.
Paying Your Monthly Invoice
All payments are handled by Fresbooks unless otherwise requested. http://www.personadity.freshbooks.com
FreshBooks allows you to pay your invoices online without having to pick up the phone! Plus, because FreshBooks is a secure third party service –we don’t even need to see your credit card.
Please note that you will not receive paper statements from Personaddity Communications unless requested at least two weeks prior. You do not need to print anything to view or pay your balance –simply pay online. For your records, statements, invoices, etc. can be printed at any time from your personal computer –no need to contact us for a receipt –everything is centrally located whenever you need it! If you elect to have paper statements, we can mail them to you, complete with return envelopes, at the rate of $3.00 per statement.
Your monthly bill will be due at the beginning of each month. Please pay your bill before the 3rdof every month. If at any time you need to cancel your plan, please consult our cancellation policy.Billing will be handled via Freshbooks, as stated in our “Managing You Account” section.If your bill is paid after the third day of every month, you will need to pay a late fee of $130.00 (about 10% of your monthly package rate).Please contact your account manager if you have any questions.
Refunds:
Our business is service based, which means we cannot issue refunds. You can cancel your service at any time by consulting our cancelation policy.
Setup Fees:
We begin work on your package once we receive your setup fee and information. Therefore all setup fees are non-refundable.
Implementation of Maven Magic Social Media Formula The thing that brings everything together is what we call the Social Media Management Mavens Magic Formula. It consists of the unique combination of passion, energy, talent, knowledge, skill, and a hint of social media pizzazz that makes the Mavens the best. We know how to manage your brand, and there is no better choice that you could make for the betterment of your social media practices than to let one of our Mavens handle your social media initiatives. We do our best to make sure that your brand is promoted, but alas we don’t actually practice magic –we just completely engulf ourselves in your brand and deliver your campaign like only we can. We look forward to working with you.
Cancelling Your Plan
Marketing is our forte, we really hope that you will stick with us throughout the life your business, but we understand that sometimes it is necessary for you to move service.
It takes about three months or so to see results from your social media and SEO campaigns, so we ask that you at least stick with us for that long. Getting on the front page of Google takes time and continued effort and doesn’t happen overnight. It takes a while for people to hear about and engage with your brand, so have patience. Although we are not saying it will take a while, a lot of times you start seeing some results right away. We do ask that you stick with us for at least three months.
If business is fluctuating and you are struggling to stay afloat, we do offer business consulting and would be happy to have a heart-to-heart strategy session with you. Let us know when things get rocky, so that we can help.
If you must cancel we require a full thirty day written notice from the first day of the next month of service.
For instance –if we are in the middle of performing your tasks for January, we would need thirty days notice before February 1st. If you give us notice mid January, your plan upgrade or cancellation would happen on March 1st.If you have any questions, please contact: mavens@socialmediamanagementmavens.com
All other terms of service related to your social media campaign will be sent to you in a services agreement after you pay your setup fee. You must sign and send an acceptance form stating that you agree to the terms set forth in the agreement.
PAYMENTS AND PROCESSES OF INVIOCES
Social Media Management Mavens has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by Social Media Management Mavens prior to the latter’s acceptance of an order. Unless credit term has been agreed upon, payment for the products shall be made by credit card, paypal or wire transfers. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. An order may be invoice separately. Social Media Management Mavens has all the discretion to cancel or deny orders. Social Media Management Mavens is not responsible for pricing, typographical, or other errors in any offer by Social Media Management Mavens and reserves the right to cancel any orders arising from such errors. Invoices must be paid within 15 days of the invoice date. For all but consumer purchases, Social Media Management Mavens reserves the right to charge you a late penalty charge of 1% per month applied against undisputed overdue amounts or the maximum rate permitted by law whichever is less. Every 30 days thereafter, you will continue to be charged an additional late penalty charge.
NON-WAIVER
Failure of the Social Media Management Mavens to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.
MISCELLANEOUS
This Agreement shall be governed by and construed in accordance with the substantive laws of http://www.socialmediamanagementmavens.com/, without any reference to conflict-of-laws principles.
Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of http://www.socialmediamanagementmavens.com/, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.
The entire agreement between the parties with respect to the subject matter hereof is embodied on this agreement and no other agreement relative hereto shall bind either party herein.
Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.
In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.
